The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
For all custom bonnets you will need to measure the circumference of your head. There is a picture depicting how to measure within each product gallery.
Yes available. Inbox me.
Unsure of your size? Inbox me.
No, all products can be used with any hair type or texture.
Yes I offer it. When purchasing your products click the gifting option. An additional $4 will be applied.
Yes, subscribe on Instagram and Facebook to keep up with all promos and coupons.
I do not currently offer wholesale but I offer a significant coupon on bulk orders. Inbox me for details.
You will be sent care instructions with every order.
Yes, please do not purchase prior to inboxing me for details if you want to do a local pickup and avoid shipping costs. I am in the DMV 22026 Area.
As of February 4th, I will no longer shipping any items via USPS which go to or by way of Kent Washington. Kent Washington post office is unfortunately the hub for lost, missing and stolen products. After shipping twice two separate packages to the same customer for the same order to Kent which was lost the first time. The second handmade package I did all over again and it’s late and having issues with Kent Washington post office. NEVER again will I ship to or through there via USPS. If a customer wishes to order to Kent Washington. You’ll need to let me know prior to ordering so I can set up a custom order using FedEx or UPS prior. Sorry for the inconvenience. This is just a very shady post office and we no longer will deal with them.